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Job Details

Tasting Room Representative

Ferndale, MI, United States

Posted on
Mar 18,2019

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High School Diploma or GED
Bartender Experience
Customer Service
Employee Discount
Paid Time Off
Health Insurance
Parental Leave
Schramm’s Mead
327 W. 9 Mile Road, Ferndale, MI 48220
& 914 Livernois Street, Ferndale, MI 48220
Reports To: Tasting Room Manager
Position Type: Part-time/Full-time available, hourly, wage negotiable
Schramm’s Mead crafts honey-wines using ultra-high quality fruit, honey, and time-honored methods located in the epicenter of a burgeoning Metro Detroit. The Tasting Room Representative is the initial point of contact for many of those who first experience our mead, and thus is best served by someone who carries themselves with a high degree of integrity and professionalism, is warm and enthusiastic in conversation, and attentive to the needs of our patrons and other staff. The ideal candidate is someone who is friendly, conscientious, and eagerly willing to learn more about our meads and the increasingly popular mead industry as a whole
Maintain a pleasant, courteous, and amiable manner with all customers and staff
Collect payments for product served, manage receipts, and maintain a balanced drawer
Must be able to appropriately present mead, other beverages, and food plates to patrons
Tasting Representatives will develop working knowledge of mead in order to educate customers, guide tastings, and improve the customer experience
Serve responsibly, and check customer I.D. to verify age requirements for purchase of alcohol
Follow health & safety standards in cleaning of glassware, utensils, dishware, and other equipment
Restock bar, refrigerator, and cooler room when inventory is low
Team members will assist in maintaining the cleanliness of kitchen, bar, restrooms, and tables
Must work well with other staff, and be willing to take directions from the Tasting Room Manager
High School Diploma or equivalent required
Ability/willingness to taste and assess the mead is critical to job function; must be 21 or older
Flexible availability as events may run outside standard operating hours
Prior experience in bartending or customer service related employment preferred
A high degree of professionalism and integrity
Strong interpersonal communication skills; friendly and amiable demeanor with others
Level headed, calm, and collected when working under pressure
Attentive to details and presentation
Stocking the bar, refrigerator, and cooler room requires the ability to lift and transport up to 40 lbs
Prefer the candidate has knowledge of, and passion for, the craft beverage industry
Prefer TIPS or ServSafe Alcohol certification
Prefer Certified Beer Server, Certified Cicerone, or Certified Sommelier
Job Types: Full-time, Part-time
Salary: $5.00 /hour
High school or equivalent (Required)
Work authorization:
United States (Required)
Evening (Required)
Working days:
Benefits offered:
Paid time off
Parental leave
Health insurance
Healthcare spending or reimbursement accounts such as HSAs or FSAs
Retirement benefits or accounts
Employee discounts
Overtime often available:
Typical start time:
Typical end time:

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